Refund policy

Returns & Exchanges

All Salt & Surf Co. products are made to order and because of this no two shirts are alike. For this reason, all sales are final, and we are unable to offer returns, exchanges, or refunds for buyer’s remorse, incorrect purchase sizing, or change-of-mind purchases.

However, if there is an issue with your order—such as a printing defect, damaged item, or if you received the wrong product—we want to make it right.

If you experience any problems with your order, please contact us within 5 days of delivery at contact@saltsurfco.com and include your order number along with photos of the issue. Our team will review the situation and work with you to find a solution.

RETURNS ARE AVAILABLE FOR THE FOLLOWING REASONS:

DAMAGED ITEMS: 

If an item arrives damaged, please contact us by email at contact@saltsurfco.com with your order number and clear photos of the damaged item. 

Once we review and confirm the damage, we'll provide a return label and get the same product shipped back out to you free of charge.

WRONG ITEM RECEIVED:

If we sent the wrong item, wrong size, or made a mistake on your order, please email us at contact@saltsurfco.com and we'll make it right.

Your satisfaction is important to us, and we’ll do our best to ensure you have a great experience with Salt & Surf Co.

Thank you.